SHIPPING & DELIVERY

 

Premium Delivery Service

 

At DesignArt studio store , we understand the importance of delivering your artistic and design pieces safely and on time.

 

We work closely with trusted logistics partners to ensure your orders arrive in perfect condition, whether it’s a delicate sculpture or custom-designed furniture.

 

 

 ↓ ↓ ↓ ↓

 

TERMS & CONDITIONS

 

Delivery Timeframes

Our delivery times vary depending on the destination and the nature of the order. For deliveries within Europe, you can expect your order to arrive within 5 to 10 business days. For international orders outside Europe, delivery times will vary.

 

Expert Packaging

We take great care in packing each item, using high-quality protective materials to ensure the safe transport of your art and design pieces. Whether it's fragile art or large furniture, our team ensures everything is securely prepared for its journey.

 

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. We partner with top logistics companies to provide the best balance between cost and quality.

 

Tracking Your Order

Once your order is dispatched, we’ll send you a tracking number, so you can monitor the progress of your delivery at any time.

 

Returns and Damages

In the rare event that your order arrives damaged, please contact us within 48 hours of receipt. We will arrange for a return or replacement as quickly as possible.

 

Contact Us

For any delivery-related inquiries, feel free to reach out to our support team at ep@designart-eu.com, designart.eu@gmail.com or call us at +420 776 084 010

REFUND & Return POLICY

Due to the unique and personalized nature of our artwork and design pieces, returns are generally not accepted. However, we are committed to ensuring your satisfaction and will handle any concerns on a case-by-case basis.

 

Damages & Issues:

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at designart.eu@gmail.com so we can resolve the issue.

Non-Returnable Items:
Custom or commissioned pieces, personalized items, and artwork are non-returnable. Sale items and gift cards are also non-returnable.

 

EU 14-Day Cooling-Off Period:
While EU law provides a 14-day right to cancel or return items, this does not apply to custom-made or personalized items, including artwork and commissioned designs.

For any questions or concerns regarding your order, please contact us at designart.eu@gmail.com, ep@designart-eu.com.